Terms and Conditions

Messaging Summary

By opting into our SMS messaging service, you agree to receive text messages from Hearing Institute of the Desert regarding appointment reminders, customer care/support, feedback requests, and office notifications.

Types of Messages

  1. Appointment Reminders: Messages regarding scheduled appointments
  2. Customer Care/Support: Two-way text conversations, including answering patient questions
  3. Feedback Requests: Survey requests asking patients for reviews or experience feedback
  4. Office Notifications: Important updates including changes to operating hours

Message Frequency

Messages will be sent periodically based on your appointments and interactions with our office. Frequency may vary depending on the services you utilize.

Message and Data Rates

Message and data rates may apply. Please check with your mobile carrier for details on messaging costs.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy at https://hearing-institute.com/privacy-notice/ to understand how we collect, use, and protect your information.

HELP Instructions

Text HELP to:
Hearing Institute of the Desert: 760-227-6850

-or-

Email us at Acruz@hearing-institute.com for assistance.

Stop Instructions

To opt out of SMS messages, text STOP to:
Hearing Institute of the Desert: 760-227-6850

You will receive a final confirmation message and no further messages will be sent unless you opt back in.

By continuing to use our SMS messaging service, you acknowledge and agree to these terms.